FAQ
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We offer guidance and recommendations based on your preferences and previous purchases. You can also try our online perfume guide.
Yes, we accept returns of unopened and unused products within 30 days of purchase. Read our returns policy for more details.
Perfumes should be stored in a cool, dry place away from direct sunlight and heat to preserve their fragrance and quality.
The delivery time varies depending on the shipping method and the time you order. As a rule, there is day-to-day delivery. If you order after 5pm, your order will be dispatched on the next working day. You will receive a confirmation and a tracking number when your order has been shipped.
All our perfumes contain 30% oil. Eau de Parfum typically contains 20-25%. This means that our perfumes consist of a higher concentration of oil, and you can therefore expect a longer shelf life and higher quality.
This means that our perfumes are inspired by a specific designer fragrance. It is NOT a copy or replica, so it should not be confused.
We only use vegan fragrance oils and of course they are animal friendly! We would never have it any other way.
Please compare your order confirmation with the order received. If there are any discrepancies, please send an email to “mail” with a picture of all the items received along with the packing slip. All faults must be reported within 7 days of receipt.
Nej, vores produkter er ikke testet på dyr, og vi stræber efter at anvende ingredienser fra ansvarlige og bæredygtige kilder.
Hvis du bestiller inden kl. 16 på hverdage, leverer vi allerede næste dag. Bestillinger i weekenden leveres typisk inden for 1-2 hverdage.
Hvis du har brug for at ændre din ordre, bedes du kontakte os hurtigst muligt. Hvis ordren endnu ikke er afsendt, vil vi gøre vores bedste for at hjælpe.
Vores parfumer er udviklet med kvalitetsingredienser og er generelt sikre for de fleste hudtyper. Hvis du har følsom hud, anbefaler vi at teste parfumen på et lille område først.
Når din ordre er afsendt, modtager du en e-mail med et trackingnummer, så du kan følge forsendelsen.